Refund policy

SE Program Refund Policy

Thank you for choosing SE PRO-GRAM! We are committed to providing you with top-quality service and support throughout your fitness journey. Please read our refund policy below to ensure clarity on our terms.

  1. 30-Day Satisfaction Guarantee: If you are not satisfied with your purchase within the first 30 days, we offer a full refund. This applies to the initial purchase of any program within this period. To request a refund, please contact us via email at sel.prod@yahoo.com with a brief explanation of your reason for dissatisfaction.

  2. Refund Process:

    • Refunds will be processed within 7-10 business days upon approval.
    • Refunds will be issued to the original payment method used for the purchase.
    • Please note that any additional charges, such as taxes or third-party processing fees, are non-refundable.

  3. Eligibility for Refunds:

    • You must submit your refund request within 30 days of purchase.
    • Refunds are only available for individuals who have not used more than two weeks of program content or resources.
    • Once a refund is processed, access to the program will be revoked.

  4. Exceptions:

    • Custom or personalized training programs, once delivered, are non-refundable.
    • If you have received a special promotion or discount, the terms of that promotion apply, and we reserve the right to decline refunds under certain promotional conditions.

  5. Program Cancellations:

    • You may cancel your subscription at any time. Cancellations must be requested at least 48 hours before the next billing cycle to avoid charges for the upcoming period. Cancellations can be made via email or through your account settings on the SE PRO-GRAM website.

By purchasing the SE PRO-GRAM services, you acknowledge that you have read and understood our refund policy.

If you have any questions or need further clarification, please don’t hesitate to reach out to us at [contact@seprogram.com].